SSK 1205 Interpersonal Skills and Social Interaction

Unit 3: Interpersonal Conflict and Conflict Management Strategies

Description

Throughout Unit 3, students analyze a personal example to understand the causes, effects, and strategies for solving or managing interpersonal conflict.

Objectives

At the end of this unit, you should be able to:

understand both the negative and positive aspects of interpersonal conflict
analyze the power within relationships and its effect on conflict
choose effective communication and power assertion strategies for managing or resolving conflict

Resources

Unit 3 Concepts

Unit 3 Exercises

Unit 3 Reading (link to document on another site)

Exam Preparation

Exam 3 directions (MSWord file: download, modify, and print)

Exam 3 grading criteria (view online)