Criterion
|
Value
|
Part I: Practical Exam
|
|
| 1. Appropriate use of non-verbal listening strategies |
|
|
Eye contact
|
|
|
Facial Expressions
|
|
|
Body Language
|
|
|
Listening Noises
|
|
Non-verbal listening strategies total
|
___/4
|
| 2. Appropriate use of verbal listening strategies |
|
| Perception checking |
|
| Feedback |
|
| Communicate empathy |
|
Verbal listening strategies total
|
___/3
|
Practical Total
|
___/7
|
Part II: Written Reflections
|
|
| 3. Written reflections about listening situation |
|
| clearly and accurately describe what I did as listener |
|
| evaluate how/why I was an effective listener |
|
| explain what else I could have done/said |
|
| explain the effect(s) of these other listening strategies
|
|
Reflections Total
|
____/8
|
Quiz Total
|
____/15
|
