Lost Items

For lost items, the borrower will be charged any overdue fine accrued to that point, as well as the cost of replacing the lost item and a 200 DH processing fee. Borrowing privileges are suspended until the lost item bill is paid in full.

In the scenario where an item is subsequently found and returned before a replacement is ordered, said cost may be refunded; however, neither the overdue fine nor the processing fee will be waived in this case.

Fees are paid in full at the Circulation Desk by means of a deduction from the cash wallet card. Extenuating circumstances will allow for fines exceeding 50 DH to be forwarded to the

Business Office, at which time borrowing  privileges can be reinstated. Payments cannot be performed by phone or email, regardless of urgency or need.