Frequently Asked Questions

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AUI is moving to Office 365 which means your email and calendar will move from Lotus Domino to Microsoft Outlook.


Why are we migrating from Lotus? 

Office 365 is one of the world’s most popular software suites, helping organizations all over the world collaborate locally and globally. In addition to online hosted email and calendar, Office 365 also includes online storage with OneDrive (up to 1 TB), Teams/Skype for instant messaging and web conferencing, Planner for projects/tasks management, and more. 

It is possible to install the full Office 365 suite on your own computers, so whether you are working online or offline, you can get access to your university email and other related services.

When will the migration to Office 365 happen?

The migration of all emails and calendars is in progress. Office 365 will be operational starting June 7, 2019 at 12:00 PM.

What am I getting?

Outlook Email

Outlook is replacing IBM Lotus Domino. Once you're on Outlook, you'll be able to customize the look of your inbox and messages, control how messages are processed and stored, and create rules (filters) to manage incoming mail. Outlook also integrates with other Microsoft applications like Word and Excel, making it easier to create and share your work.

Outlook Calendar

Calendar is the calendar and scheduling component of Outlook. It is fully integrated with email, contacts, and other Microsoft applications. In Calendar, you can create appointments and events, organize meetings, view group schedules, and much more!


Office 365 Teams (former Skype for Business), a chat-centered workspace in Office 365, brings people, conversations, files, and tools into one place so everyone has instant access to everything they need. Teams makes communicating one on one and with groups easy, by enabling seamless real-time collaboration, scheduling group or team meetings, searching for public, past content, and chat history anytime.


With OneDrive, you get 1 TB of storage in the cloud to store your files and photos, sync across all your devices, and even edit and collaborate on Office documents. You can access the latest version of your files from any device.

Share photos and files through email, by sending a short link in a text message, or by posting them to a social network, your website or blog right from OneDrive.


Office 365 Planner allows teams to create new plans; organize, assign and collaborate on tasks; set due dates; update statuses and share files, while visual dashboards and email notifications keep everyone informed on progress.

You will also be able to access other Office 365 products such as Sharepoint, OneNote, Sway, Yammer and Stream (will be made available in Fall 2019).

What do I need to do?

The migration of your email history and calendar appointments to Outlook is in progress. ITS is migrating all your sent/received emails during the period of January 2018 to June 2019.

Starting June 7th at 12:00 PM, you will have to check your new emails through Microsoft Outlook. Using the link or; enter your AUI email address, then enter your domain account password (the one you use in labs, to get connected to auiConnect, and to print on Goprint!).

What will happen to my Lotus Domino account and all my current emails?

Once Microsoft Outlook becomes operational on June 7, 2019 at 12:00 PM, your Lotus Domino account will stop receiving new emails (as they will be received in Outlook).

You will still be able to log in and view you old emails in Lotus Domino (emails sent/received before January 2018). Lotus Domino account will be closed when all old emails are migrated to Outlook (expected by the end of 2019 summer session).

Where can I get help after the migration?

If you need help after the move, contact the ITS Service Desk, over the phone or in-person at Building 9.

Friendly Office 365 Ambassadors will also be visible on campus to help you.

Where can I learn more about using Outlook and other Office 365 products? 

Main Office 365 suite resources are made available for you in the ITS website These resources include descriptions, reference guides, training videos, setup instructions for mobiles, and troubleshooting. More resources are available at