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About us

Information Technology Services (ITS), with 25 full-time staff members adopts a customer oriented approach and provides:

  • Virtualized computing and storage facilities
  • Wired and wireless network coverage
  • Information services, such as a library management system, an enterprise resource planning for online admission, registration, payment, student record management, student advising, course and learning management, etc.
  • Communication and collaboration services, such as email, instant messaging, document management, etc.
  • Voice and video services, such as local broadcasting of satellite and ground television channels
  • A service desk as a single point of contact using a hotline or an online ticket management system.

The Information services and infrastructure are designed, deployed, and managed to support the University’s mission, vision, strategic objectives, legal, and ethical obligations, as well as security requirements in terms of confidentiality, integrity, and availability, while maintaining the appropriate balance between the University’s risk profile, risk tolerance, and information protection cost, according to the University Information Security Policy.