Al Akhawayn University Ombuds Office was established in November 2016 by President Ouaouicha with the following purpose:
“The purpose of this office is (i) to provide impartial and confidential assistance to members of the university community who are aggrieved or concerned about an issue, through informal means, which include consulting, negotiation, and mediation. It provides (ii) referrals and assists members of the community with access to other university resources that may be helpful to them. The Ombuds Office also (iii) helps identify potential problem areas in university policies and practices and makes recommendations for the resolution. The Coordinator of the Ombuds Office reports to the University President and serves ex-officio on the University Academic Council“(email message to the community on 16 November 2016).
Al Akhawayn University Ombuds Office serves to promote a culture of understanding, respect, and fairness to resolve conflicts and deal with concerns that arise within the university community. It provides a confidential, independent and impartial process to facilitate the informal resolution of differences among students, staff, and faculty.
- Listen to, and discuss, concerns, and complaints from students, faculty, and staff
- Help individuals find answers to questions of concern related to university and campus life
- Help resolve conflicts through informal investigation and mediation
- Inform administrators of trends and patterns of problems and concerns
- Help provide fair and equitable treatment to all members of the AUI community
- Help administrators to be responsive to concerns of health, safety, and ethics
Dr. Mohammed Dahbi, Ombuds Office Coordinator
Office: Building 10 / Room 106. Extension: x2422
Internal Audit at AUI is an independent, objective assurance and consulting activity designed to add value and improve the University's operations. It helps the University accomplish its objectives by bringing a systematic, disciplined approach to evaluating and improving the effectiveness of risk management, control, and governance processes.
The Office of Internal Audit is responsible for accessing the reliability and integrity of administrative information; compliance with policies, procedures, plans, and laws; safeguarding of assets; economical and efficient use of resources; and determining whether stated administrative goals are achieved.
If you have any suggestions, concerns, or questions about our department and the services we provide, please feel free to call us at (212) (0)5 35 86 29 76. We are here to help and we value your feedback.
Is to enhance and protect organizational value by providing risk-based and objective assurance, advice, and insight.
The Office of Internal Audit is here to help the university accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. Essential to this process are collaboration, communication, and mutual understanding.
What internal audit does:
Enterprise Risk Management & Internal Audit Function:
Please fill in the form to submit your comment/complaint (anonymously or not anonymously).
Office of Internal Audit - Al Akhawayn University
Avenue Hassan II, P.O. Box 104
Ifrane 53000 - Morocco
Telephone: +212 5 35 86 29 76
Evolution of the number of students:
In partnership with the United States Agency for International Development (USAID) and the Ministry of Education and Vocational Training (MoE), AUI held a conference on reading instruction in Arabic in Rabat Nov. 19-21. The conference aimed to share best practices in teaching, assess early grade reading skills and develop an action plan to improve early grade reading outcomes.
AUI and its partners organized the conference to address Morocco’s lag in learning achievement and literacy in comparison to other lower middle income and Middle East- and North African countries. According to the 2011 Progress in International Reading Literacy Study (PIRLS) of literacy rates among fourth graders in 48 countries, Moroccan students ranked last. A USAID study in the same year found that in the Doukkala Abda region, only 34 percent second- and third graders read well enough to understand a second grade-level text. Twenty-one percent of girls and 29 percent of boys were not able to read a single world of Classical Arabic, the formal system of education’s language of instruction.
The conference aimed to improve student performance by focusing workshops on the state of reading instruction in Morocco, language approaches, curriculum and textbooks, instruction and teacher preparation, assessment and evaluation, supplemental reading materials, the creation of an environment rich in literature and policy making to improve the performance of students in the early grades.
The conference took place at Rabat’s Centre National des Formations des Cadres (CNFC) and was attended by MoE decision makers and practitioners.