Al Akhawayn University in Ifrane - SHSS Graduate Handbook



Al Akhawayn University Centre has four doctors, four nurses and an insurance coordinator who processes health insurance claims. A doctor is on call 24 hours a day, 7 days a week. All students are automatically enrolled in the University health insurance plan. 

The Health Centre is conveniently located in Building 26.



The mission of the University Health Center is to provide healing, caring, and education to the University community through the following services:

  • Primary Care Services
  • General Health Information
  • Health & Wellness
  • Personal & Psychological Counseling
  • Injury Treatment
  • Nutrition Information
  • Pharmacy for Common Medicines
  • Prevention and Health Awareness Campaigns
  • Referral and Transfer for Specialized Care

All services and consultations are kept in strict confidence.

If a student is too ill to leave her/his room, a Housing officer will send a stretcher to bring the student to the Health Center.  The doctor cannot visit student rooms.  All necessary precautions are taken during cold weather.

Medical Certificates

Short-term illnesses and minor injuries do not yield medical certificates to justify absences. Only absences, justified and authorized by the Health Center physicians, are taken into consideration. 

External medical certificates should be submitted within 48 hours for validation (fax: 0535 862979). AUI physicians may approve or not medical certificates presented by the patient. 

Contact and Office Hours


The Health Center is conveniently located in Building 26. A doctor is on call 24 hours a day, 7 days a week.

During business hours, please call ext. x2057. If you need medical attention after hours or for an emergency, please call the Hall Directors (Men ext. 555, Women ext. 3333) or the nurse on duty at 2057

The Center’s hours or operation are from 8:00am to 11:00pm; however, medical consultations are from 9:00am to 6:00pm 

Medical Insurance

All AUI students are covered by WAFA insurance. Benefits of the insurance policy include reimbursements up to 80% for declaration of illness and up to 100% in case of hospitalization.


For more information on the insurance policy, please consult the following insurance guide. EN | FR