Certification

The Center for Learning Excellence has been granted a five years certification for both our tutoring and our mentoring services by the CRLA. The College of Reading and Learning Association (CRLA) is an American based organization whose mission is "to provide a forum for the interchange of ideas, methods, and information to improve student learning and to facilitate the professional growth of its members." We are currently the only center in Africa and the Middle East that holds the following stage three certifications: The International Tutor Training Program Certification (ITTPC) as well as The International Mentor Training Program Certification (IMTPC). To know that we get to keep this tittle until 2024 is truly a privilege that reflects the hard work of our team and the enormous support of the AUI community. 

We release a call for applications for tutors and mentors each semester where all AUI students have the opportunity to apply to join the CLE team the following semester. Through examining a series of criteria, including GPA, an in person interview, and a letter of recommendation from an AUI faculty member, we hire new tutors and mentors depending on the demand for our services each semester. Each tutor and mentor, both new and returning, participate in mandatory training to fulfill the requirements for the CRLA certification. All tutors and mentors then go through several assessment policies including observation sessions with one of the CLE coordinators, as well as frequent surveys in order to incorporate tutee and mentee feedback.